The Dealer is your ‘shop window’ and the key player in loyalty to your Brand.
Effective, clear messaging & customer contact from the Aftersales Department means increased showroom footfall, potential additional sales activity loyal to the Brand and increased parts purchasing by the Dealer.
How often do your Dealers contact your Aftersales Customers (honestly)?
Do they contact the correct clients at the correct time?
Are all ‘opportunities to do business’ maximised?
Do Sales Department receive ‘Hot leads’ from outbound Aftersales calls each month?
ISB can help!
Our service enables us to work closely with the Dealer and the Manufacturer and we provide statistical information on all data supplies including booking numbers and invoice value prior to VHC.